Experiences

Principal User Experience DESIGNER

Symphony Communication Services | Palo Alto CA, USA

  • Lead strategic design projects by developing long-term vision and design strategy for the Symphony core product.

  • Partner with user research to identify user needs and problems, sketch solutions with prototypes, test ideas, and refine designs with data and user feedback

  • Design, prototype, and develop elegant solutions for Symphony's desktop and web experience; collaborate with mobile counterpart to ensure coherence across platforms

  • Lead cross-functional workshops to identify user problems, ideate, and gain stakeholder alignment using a variety of human-centered design methodologies

  • Evangelize best design practices to other designers, engineers, and product managers

Jan 2017 - Current

Sept 2014 - Jan 2017

LEAD User Experience DESIGNER

Symphony Communication Services | Palo Alto CA, USA

  • Led the UX design and helped to deliver the first version of Symphony's team collaboration platform and the corresponding enterprise tool for admins and compliance officers

 

Jun 2012 - Sep 2014

USER INTERACTION DESIGNER

Skype | Microsoft | Palo Alto CA, USA 

  • Led the design of Skype web app; collaborated with design teams across Microsoft to integrate Skype with Office, Outlook.com, and IE

  • Led the design in initiatives to increase engagement in Skype by introducing new user interactions; worked closely with PM, marketing, and business development on multiple conceptual scenarios that were presented to potential clients

  • Delivered the design for multiple projects aimed at increasing Skype’s web presence and creating entry points to Skype from 3rd-party web products

 

USER EXPERIENCE DESIGN INTERN

Enterprise UX | Google | Mountain View CA, USA

  • Mocked up the embedding flow for sharing Google docs in Google+ stream as a part of the feature development for Google+ for enterprise customers

  • Created mockups and user scenarios to demonstrate the various aspects of managing projects in Google+ as a part of the exploration for v3 and onwards; closely collaborated with user researcher and PM throughout the process

May 2011 - Aug 2011

 

 

SOFTWARE DEVELOPMENT ENGINEER IN TESTING

Microsoft | Redmond WA, USA

Windows Phone (Mar 2009 - Aug 2010)

  • Played the leadership role in planning, designing, and building the automation test framework by spearheading the development process, and coordinating the various tasks across the team on both the test and the development sides

  • Took ownership of the performance tests across all the photo and camera areas; delegated specific tasks to test owners and acted as a liaison between the feature team and the larger organization to ensure alignment in performance goals and expectations

Live Labs (Jan 2008 - Mar 2009)

  • Worked as a developer on a cross-discipline team of 6 to build a prototype of a web-based solution for improving communication between product users and developers

Forefront Server Security (Jul 2006 - Jan 2008)

  • Took ownership over the automated test suite and improved the test pass rate by 15% while reducing the amount of time required to execute a test pass by 20%

Jul 2006 - Aug 2010

 

EDUCATION

May 2012

M.S. DIGITAL MEDIA

Georgia Institute of Technology | Atlanta GA, USA

BACHELOR OF SOFTWARE ENGINEERING

University of Waterloo | Waterloo ON, Canada

May 2006

 

SKILLS

Sketch, InVision, Framer, Principle

Adobe (Ai, Fw, Fl, Id)

HTML, JavaScript, CSS, PHP, C# Java, Processing, C++, SQL

Autodesk (Maya, 3ds Max)

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